First steps at StarVegas – Help

First Steps

Is StarVegas a respectable online casino?
StarVegas is undoubtedly a respectable online casino. Your personal details and documents are very well protected by encrypted servers and the ISO 27001 certification. StarVegas is operated by Casino Interlaken AG and is under strict supervision of the Swiss Federal Gaming Board (SFGB) in Switzerland, which monitors the adherence to all legal requirements. Casino Interlaken guarantees for your balance and has sufficient financial means to pay out any amount of winnings. The fairness of our games is guaranteed by a certified random number generator that is checked by an independent third party, Technical Systems Testing (TST).
Does StarVegas offer a Welcome Pack?
Of course! For your first three deposits, you can receive bonuses of up to CHF 1,000, up to 150 free spins, and up to 45 Super Spins. You will already receive 50 free spins for registering. Once your player account has been successfully verified, you will receive an additional 50 free spins and 5 Super Spins. You can find out more about the Welcome Pack under Promotions.
Will I receive Free Spins for the verification of my player account?
As soon as the verification of your player account has been completed, you will receive
30 Free Spins. If you complete the verification within ten days of registering, you will
receive an additional 50 Free Spins. You can find out more about the Document Bonus
under Promotions.
May I set up a player account on StarVegas?
You can register on StarVegas if you are of age, you are not subject to a gaming suspension or a gaming ban, and you are resident in Switzerland. If you already have a player account on StarVegas, you cannot set up a new player account.
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You can call or chat with us between 9 a.m. and 8 p.m. seven days a week (support in German and English) or e-mail us 24/7 (support in German, English, French and Italian).

We help you play responsibly by providing various tools that you can use to monitor and control your gaming. We also have a dedicated team for player protection. You can contact us at playsafe@starvegas.ch whenever you have questions about your gaming habits or you require support. StarVegas is committed to delivering a safe and positive gaming experience in which fun is the focus and risk is kept to a minimum.

Exciting bonus offers, Leaderboards & surprises: our promotions boost your fun!
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StarVegas is under the supervision and control of the Swiss Federal Gaming Board (ESBK). Your safety is our highest priority.
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