Promotions, levels and loyalty programme – Help

·         Bronze (fewer than 5,000 points): no cash credit
·         Silver (from 5,000 points): CHF 3
·         Gold (from 15,000 points): CHF 7  and you collect points 50 percent faster.
·         Platinum (from 55,000 points): CHF 20 and you collect points 100 percent faster.
·         Diamond (from 180,000 points): CHF 100 and you collect points 100 percent faster.

Of course, loyalty is rewarded on StarVegas. That’s why we offer an attractive loyalty programme. You collect points by playing with cash and receive a cash credit of up to CHF 100 on the 20th of each month.

Slots: 1 point per CHF 0.40 stake
Table games: 1 point per CHF 2 stake

For example, if you have reached Gold level and you therefore collect points 50 percent faster, this advantage will be retained for the next calculation period (e.g. 20.01-20.02). Should you collect fewer points in the next calculation period, you will be downgraded to the new bonus level accordingly.

More information is available in your player account under Loyalty programme.

Here’s how you can invite your friends:
•        Select Invite friends in the menu on the left side of the page.
•        Enter the e-mail addresses of your friends (you can send up to five invitations at once).
•        Write a short message to your friends, then click on “Send”.

•        Select Redeem voucher in the menu on the left side of the page.
•        Enter your personal voucher code in the field provided.
•        Then click on “Redeem now”.
•        The bonus will then be displayed under My bonus.

Simply click on Promotions on the homepage to see an overview of all current promotions. Moreover, you can get the latest information about promotions via push notifications, social media or e-mail/SMS newsletter.

If you have received Free Spins as part of a promotion and have not yet redeemed them, a message will be displayed as soon as you start a game. Simply click on “Yes” to redeem your Free Spins. If you reject the Free Spins by clicking on “No”, you cannot redeem them and they cannot be credited again.

Under “My bonus” in your player account, you can view information about your bonuses anytime: My bonus

Free Spins allow you to place bets on the house without having to stake your own money. Free Spin wins are added to your cash balance and are not subject to wagering requirements. If you receive Free Spins as part of a promotion, they will be displayed here: Free Spins

You receive bonuses and Free Spins within the context of promotional offers. In your player account under “Promotions”, you’ll find a list of all available promotions.

You receive a bonus of CHF 50 for every friend who registers using your invitation link, deposits at least CHF 10 and places at least ten cash stakes.

You can view the promotion conditions at any time here: GTCs
 
You will receive the conditions of personalised promotions together with the newsletter via e-mail. Alternatively, you can view the details of the promotions on our platform.

Under “Playable bonus” in your player account you can view a list of all games that you can play with bonus credit. In addition, all games that you can play with bonus credit are labelled with a golden “B”.